Support

Frequently Asked

It’s giving each task a fixed slot on your day rather than an open-ended list. You decide when something happens and how long it gets, then move on. Read The Method for the evidence behind it.

Yes. Planning, timing, projects, and the backlog are all part of the free app. Remainder Plus unlocks the AI “Describe your day” planner, per-task app blocking, and advanced stats.

Yes. Remainder syncs privately through your own iCloud account, so your plan is on every device you sign into. Nothing is stored on our servers.

Focus blocks use Apple’s Screen Time to silence distracting apps while you work, and let through the ones you greenlight for that task. It’s all on-device; Remainder never sees which apps you use.

Yes. Connect Apple Calendar and your meetings appear as fixed blocks that your tasks plan around. Google and Outlook events sync too if you’ve added those accounts in iOS Settings. Remainder reads your calendar; it never writes to it.

Get in touch

Tell us what’s going on.

Pick the option that fits and we’ll point you the right way.

Refunds go through Apple

Because every Remainder purchase is handled by the App Store, refunds are Apple’s process, not ours, so we’re not able to issue them directly. The good news is it’s quick, and Apple is generally understanding:

  1. Go to reportaproblem.apple.com and sign in with your Apple ID.
  2. Find your Remainder purchase and choose “Request a refund.”
  3. Pick a reason and submit. Apple usually decides within 48 hours.

Request a refund from Apple

If Apple sends you back to us, reply to their message and we’ll help however we can.

Manage your subscription in Settings

Your Remainder Plus subscription lives in your Apple ID, so you can cancel or change plans anytime, right from your device:

  1. Open the Settings app and tap your name at the top.
  2. Tap Subscriptions, then Remainder.
  3. Change your plan, or tap Cancel Subscription. You keep Plus until the current period ends.

Open your Apple subscriptions

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